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Friday, May 16, 2008

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The new languages include Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, French, Indonesian, Portuguese (Brazilian), Portuguese (European) and Thai. In total, Hyperspin supports 18 languages, with several more being developed.

The benefit to this is having the ability to send or receive fax messages without the expense and inconvenience of owning a physical fax machine and additional phone line.

Zoho Doubles Customer Count in 5 Months, Racing Google Apps to 1 Million User Mark

Mon, 05 Mar 2007 17:20:00 -0400

When I first met Raju Vegesna at the Office 2.0 conference last October, Zoho had just passed the 100,000 user mark. Less than 5 months later, Raju says they're closing in on 200,000.



While Nielsen/NetRating (PDF) claims that Google has a 92% share of the web-based productivity apps market, Raju points out that Zoho and ThinkFree together attract as many unique visitors as Google Docs and Spreadsheet. (See Ismael Ghalimi's elaboration on the user count discrepancy.) 432,156 users visited Google Docs last December; that's 3% fewer than in October. Zoho, on the other hand, has undergone rapid growth (as CEO Sridhar Vembu puts it, "we try harder") - and hopes to beat Google to the 1 million user goal.



By the way, when Raju and I were introduced, a colleague of his described him as Zoho's PR strategist. I just found out that in addition to attracting favorable coverage in every possible media outlet, he was also in charge of company's data center infrastructure. (Raju recently managed to offload this responsibility.) He insists it wasn't as much work as it sounds, because Zoho's apps run on a self-healing grid that's attached to a pool of standby servers. If any application server dies, the appropriate code will automatically be deployed on one of the standby machines. The failed hardware can be swapped out whenever someone has time. As for customer data, everything is replicated three times and backed up offsite.



(Zoho's Rackable servers are colo-ed at Savvis and Equinix. They're in the process of migrating from 32 bit to 64 bit machines with dual core Intel Woodcrest processors and 8 to 16 GB of RAM. The new machines arrived last week, but won't be deployed until late March. As Google's recent hard drive study shows, a longer burn-in period can help weed out faulty hardware.)



Zoho's HR processes are similarly efficient. Adventnet, Zoho's parent company, has 600 employees (and counting). Whenever a new Zoho product is conceived, a dedicated team of 2-6 developers is allocated to the project. Having rapid access to talent gives Zoho a tremendous competitive advantage. Forget Google Office; the loooong list of ideas and partnerships that Zoho's in the process of implementing might coalesce into Zoho Life: single sign on access to an ever growing suite of fully integrated web apps that do... everything.



Keep an eye on Zoho; they're setting the standards for delivering a seamless SaaS experience. And sign up for an account if you don't already have one. Lastly, stay tuned. They've got some big announcements on the way.





October 2006

Mon, 16 Oct 2006 12:22:15 -0400
Web Host Industry Review Magazine - October 2006Table of Contents


Interview: Doug Erwin

Classroom Hosting


Online Learning

On-the-Job Training


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I've been with hostican for 6 months now with 99.99% uptime which is tracked by
three 3rd party monitoring systems at 5 minute intervals.



The support is excellent. I've called at all hours including 3am to get a live
person. NONE of their support is outsourced and I have not had to wait more than
60 seconds on hold to get a real, live, not outsourced person to help me.



They use cpanel 11 and are quick about updates. Everything is smooth. website
speed is super fast and i've used 500GB of the 2500GB bandwidth plan with NO
PROBLEMS AT ALL. I've also used 15gb of space. The server remains fast, speedy,
no downtime, and great support.



100% A+ for hostican from me. I do not hesitate to recommend hostican to any one
who needs a host.



Click Here to go to hostican website.


It is with a heavy heart that we have come to the end of this beautiful composition on cheap web hosting companies. Please do disburse its beauty to others.
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Overview



The site that you are looking at now has been hosted by LunarPages since the
first day for more than 5 years! Currently, I also have another two websites
hosted by LunarPages currently. I used to have eight accounts with them! Thanks
to the multiple domain hosting feature, I can now host more websites using less
accounts.



The discussion below is based on my experience with LunarPages as one of their
longest customer. You cannot get more insider information about LunarPages
elsewhere :-)



LunarPages is currently serving over 150,000 customers in over 200 countries. It
was founded in the summer of 2000 when a successful large scale hosting
provider, Add2Net Corporation, expanded its hosting offerings to include shared
hosting.



They are offering two Unix shared hosting plans - Basic Hosting ($7.95) and
Business Hosting ($22.95). The $22.95 plan is a larger plan with unlimited disk
space and 15,000 GB of bandwidth. They also offer other types of hosting
including Windows hosting, VPS hosting, dedicated and semi-dedicated servers but
in this review, I'm just going to write about the $7.95 Basic Hosting Plan,
which I believe is sufficient for 99% of you.



Plan Size and Features



1,500 GB of disk space and 15,000 GB of bandwidth are a lot. Click on the small
picture to view the original wallpaper of Saguaro National Park, Arizona. The
size of the large and high quality picture is 228 KB (kilobyte). With 1,500 GB
of disk space, you can store more than 6.5 million copies of this picture! And
with 15,000 GB/month bandwidth, this picture can be viewed more than 65,700,000
times a month (That's 65.7 million)! The most suitable words to describe 1,500
GB of disk space and 15,000 GB of bandwidth are "More Than Enough!". :-)



There are many web hosts that offer large disk space and bandwidth, but keep in
mind that these web hosts might have funny restrictions such as file size limit,
daily bandwidth limit, or even binary files bandwidth limit (pictures, MP3s,
Flash ...). LunarPages does not have such restrictions with your disk space and
bandwidth usage. You can upload a single 1,500 GB file if you want and you can
finish your 15,000 GB bandwidth in 1 day. As LunarPages founder and CEO, Ron
Riddle told me, "We actually allow people to use everything and we have no
problem offering them what we are currently offering."



Customer Support



It is not the large disk space or bandwidth that make me rank LunarPages as #1
high but its superior customer support! They spend a great deal of money hiring
a lot of support staff to take care of their customers. All of them are very
friendly and knowledgeable. With their effort on customer support, you can
expect the best attention from them.



1. Email support - Simply email support@Lunarpages.com and you will always get a
good reply, no matter if you are a current customer or you just need to ask some
presale questions. Good replies are replies with the exact answer you need. I
suggest that you send them an email right now to see how effective they are. All
email will automatically be tracked by the same ticket system used by the
support help desk. This is my favorite method to request support, because it is
fast, convenient and effective. Email support is available twenty-four hours a
day, seven days a week.



2. Support Help Desk - You will send your inquiry through the use of an online
form. All your inquires will be tracked and recorded using their ticket system.
They even keep a history of all your issues so you can refer back to them
anytime you want. There is also a knowledgebase of frequently asked questions in
the help desk so you can find your answers without creating a support ticket.



They used to be using a third party support help desk system known as DeskPro.
But because they are so rich customer oriented, they decided to dump DeskPro and
develope their own help desk system and call it LunarDesk!



3. Toll-Free Support - Just call 1-877-LunarPAGES if you need phone support for
USA and Canada. For the United Kingdom, call 0800-072-9150 instead. If you live
outside of these countries, you cannot dial the toll free number. They provide
another support line for their international customers: 1-714-521-8150. I have
called them several times and they have no problem talking to me with my slang.



4. Lunar Forums (LunarForums.com)- LunarPages provides forums to let their
customers communicate and help each other. You can find many answers for your
questions. You will also meet many happy customers there. Remember only hosts
that are confident with their services and have many customers dare to set up an
open forum. Currently, the forum has around 35,670 registered users. And
LunarForums is also one of the oldest webmaster forums out there.



I will surely rate their customer support as 10 over 10, or 11 over 10 if I can
:-) Their customer satisfaction speaks for itself. I always stress to my
visitors who write to me that if they are web hosting newbie who need a lot of
attentions and supports, they should always pick LunarPages. This will make sure
that they are fully taken care of in their "early age".



If you have read my reviews or other web hosts, you will notice that I will
state that if you have any unresolved issues with the host, you can always
forward them to me and I will take them directly to the officers. Even though I
have direct contact with many important officers of LunarPages (even the CEO), I
never mention it in my LunarPages review. I don't need to do so because all
LunarPages clients are able to resolve the issue directly with the dedicated
support staffs without going through a third party like me.



Sometime ago, I have submitted a possible SPAM issue to them. To my surprise,
not only that they reply to my email but they have also called me and left me a
voice message! You can click on the 'Play' button below to listen to the voice
message yourself. They did look into SPAM issues seriously to make sure the mail
server is not blocked. They are constantly making sure that all their customers
emails will be sent and received properly.



Click Here to go to Lunar Pages
website.



So what is your verdict on photo hosting after reading so much about photo hosting? Do you feel that the matter given here is sufficient to make a verdict?
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Wednesday, May 14, 2008

Short Review on web hosting reviews 2007

Questions about web hosting reviews 2007

One-on-one with Amarjyoti Krishnan, Bobcares

Fri, 09 May 2008 18:57:00 -0500



Customer support is undoubtedly a topic in our industry people can get very passionate, dare I say, "fanatical" about.



So when a company, like Bobcares, dedicates its entire business to providing outsourced support as a service - and currently boasts a clientele of over 3.5 million websites - passionate could arguably be seen as somewhat of an understatement.



Serving the hosting industry for almost a decade, Bobcares says it offers support plans for dedicated administration facility, server administration plans, helpdesk plans and telephone support plans.



WHIRtv recently caught up with Amarjyoti Krishnan, co-founder of Bobcares, and gained some insight into the philosophy behind the service and where he envisions the company going in the next few years.





Now if you listen to the podcast here, you are more than likely more knowledgeable than the average Joe on the street about web hosting. One question I see come up a lot for hosting insiders or web designers that have friends and clients who need a place to host is which way should they go to get it done?

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Featured web hosting reviews 2007 Items



Lunarpages was founded in the summer of 2000 when Add2Net Corporation expanded
its hosting offerings to include shared hosting. Lunarpages offers ASP,
E-Commerce, FrontPage, and Budget solutions using the Linux operating system.



Lunarpages offers two high featured hosting plans starting at $7.95 per month.
From the start, our Independent Review Panel was pleased with both the amount of
Web space and the amount of monthly Data Transfer, which are well above the
industry average.



Both plans are packed with features. MySQL databases, FrontPage Extensions, PHP,
Python, Perl, CGI-BIN, SSI, Flash, Shockwave, Windows and Real Media, and more,
are standard for both plans, while the more expensive plan comes with a few
extra e-commerce options. Both plans also offer free domain names for life. As
long as you host with Lunarpages your domain name is free (1 free domain name
for the Basic plan and 4 free for the Business plan)



Lunarpages uses cPanel for their control panel solution. To increase cPanel's
functionality, Lunarpages includes the Fantastico Script Library plug-ins. At
the time of this review, Fantastico adds more than 30 features including
Geeklog, PHPList, MasterFlex, PHPauction, Nucleus, Coppermine Photo Gallery, and
osTicket.



Previously, Lunarpages offered a Web building tool that you could use to build
one Web page, but needed to upgrade for a nominal fee if you wanted to build a
full Web site. Our Independent Review Panel liked the idea of including a Site
Builder; however they disagreed with charging extra for what other Web Hosts
include for free. Recently, Lunarpages has dropped the upgrade fees and now
allow their customers full use of the Soho Web Site Builder tool.



Lunarpages offers multiple ways of contacting their Support staff. Toll-free
phone support is offered during business hours while forums and email support
are answered 24/7. Lunarpages is conscientious when it comes to answering their
support calls. Their support department has a call queue display to help the
support team maintain the phone lines in a more professional manner. All of our
email and calls were answered quickly and accurately by s professional and
courteous staff.



If you are not fully satisfied with your hosting solution, Lunarpages offers a
30-day no questions asked money back guarantee.



Lunarpages waves the setup fee if you pay for a twelve month hosting contract.
Otherwise you must pay the fee, which our Independent Review Panel thought was a
little bit steep. Also if you want the lower end hosting plan you need to
purchase a three month contract.



Verdict:

Lunarpages offers very good Unix hosting with all the bells and whistles you'd
expect in a more expensive Host. Their hosting solutions carry plenty of Web
Space and Data Transfer, while their support is quick and knowledgeable. If you
are looking for a Unix Host, check out Lunarpages.



Pros:

Lots of Web Space � Lots of Data Transfer � Lots of Features � Toll-Free phone
support � 24/7 email support � Forum Support � Fast, Courteous Support � No
Questions Asked 30-day Money back Guarantee



Cons:

Some of Site Builder Tool's Functionality Costs Extra � Expensive Setup Fees



Click Here to go to Lunar Pages
website.



We had thought that producing some matter on web hosting reviews 2007 would be an impossibility. However, once we started, there was no turning back.
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Tuesday, May 13, 2008

A Short web server Summary

Secrets of web server

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One-on-one with Niko Nelissen, Q-layer

Wed, 07 May 2008 17:33:00 -0500



Virtual private data centers, or VPDCs, are a new paradigm for data centers that we've been hearing quite a bit about in North America through companies like Layered Technologies and 3Tera.



In Europe, Q-layer has been offering a fully virtual private data center since 2005, enabling service providers to compete with next generation hosting offerings such as Amazon S3 and EC2, using the private virtual datacenter concept: utility-based provisioning and billing based on actual usage.



WHIRtv recently spoke to Niko Nelissen, VP of business development and co-founder of Q-layer, and gained some insight into his company's vision with VPDCs.





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Company information



hostgator is one of the fastest growing companies in the web hosting industry.
It has been talked about a lot on popular web hosting forums like
WebHostingTalk.com for example. The company has been founded in 2002 and by the
time of this review their site says that more than 200,000 domains are hosted on
their servers.



hostgator hosting facilities are located in the one of the best Internet data
centers in US: �The Planet� (www.theplanet.com) Dallas/TX, USA.





hostgator is one of the so called �GigaHosts�, but it looks like so far they
manage to deliver what they promise.

Equipment



The company offers Linux based hosting. By the time of our review the servers
were running Linux Red Hat 9.0. The server where our account has been located
was running 4 x Intel(R) Xeon(TM) 2.40GHz CPUs with 4GB RAM and a 200GB SCSI
drive.



hostgator hosting environment is based on Cpanel/WHM - one of the most popular
web hosting Control panel software packages. It is feature-rich and easy to use.





Services and features



hostgator offers shared hosting packages, reseller hosting plans and dedicated
servers. I would not recommend their dedicated servers as they are pricey.
However, the Shared and Reseller plans are quite a good deal.



Shared hosting plans: The cheapest plan costs only $6.95/month paid on yearly
basis and includes 3.5GB of web space and 50GB of transfer per month. It is
quite a lot of space at quite a reasonable price. It has all the regular
features Control Panel, Webmail, scripting languages, databases, a free scripts
Installer (Fantastico), anti-spam protection, etc. With the cheapest plan you
can host only one web site per hosting account. If you wish to have multiple
sites hosted (multi-domain hosting) you will need to go for a more expensive
plan where prices start $9.95/mo and you have the option to pay on a monthly
basis. With the shared hosting plans you can host multiple sites; however they
are add-on domains. (e.g. you do not have separate Control Panel for each hosted
web site)



Semi-dedicated plans: At first we thought these are kind of VPS plans, however
after we talked to an online sales rep on their site it appeared that these
semi-dedicated packages actually are like shared hosting plans, however they
include more resources (25GB space, 500GB transfer) and most importantly what
makes them different from a shared hosting plan is that the server where the
semi-dedicated plans are located host relatively small number of users. That is
you share the server resources with less users and in this way you have more CPU
power at your disposal. For example if you have 300-400 users on a regular
shared hosting server, when you are on a semi-dedicated you will share the
server with only 15-20 other customers. Of course the pricing is much higher
compared to a shared hosting plan � $74.95/mo.



Reseller hosting plans: Starting $24.95/mo you can purchase a reseller hosting
account with 5GB of web space and 50GB of bandwidth. The reseller package gives
you the option to host separate websites using a single reseller account. If you
are a web designer a reseller account might by the right option for you as you
will be able to offer you clients decent hosting services. hostgator even went
one step ahead and offer some great tools for resellers, such as Billing manager
application, merchant accounts, ready-to-use templates and even a free domain
name registration account with one of the biggest registrars eNom.com. So if you
are looking for a place to host multiple sites with separate Control Panels
hostgator is worth trying out.



Dedicated servers: As mentioned above hostgator services include dedicated
server packages as well. The offerings start with a 2.4 GHz Super Celeron to
Dual 2.4 GHz Xeons servers. So in case your site outgrows the shared or
semi-dedicated hosting plans you may go to a dedicated server. All servers are
equipped with a Panel/WHM which makes the server management an easy task.

Customer service/support



hostgator offers 24/7 customer support over email, phone and live chat. While
we�ve been testing our account, we had several interactions with their support.
Usually, we got replies in 15-20 minutes. However on some occasions it took a
bit more. Our questions varied from simple howtos through some more
advanced/tech related ones and finally some requests that should be handled by
3rd level support (which usually take more time to be completed than a regular
support request). Almost all of our requests have been handled properly. The
only problem they fail to resolve was a question regarding a PHP script. We saw
they have the PHP engine running as CGI and decided to check their knowledge in
PHP. We�ve created a sample HTTP Auth script (actually we took the example
provided at http://www.php.net/features.http-auth) and uploaded it to our
account. Just of reference, when PHP is running as CGI HTTPAuth will not work
properly (this is a limitation by design). The support person who handled the
ticket was unaware of this limitation and provided us with some wrong answers.



In general the support reps were friendly and polite, even we acted as a bad
customer and even we�ve been rude in some of our requests. Our overall rating
for their support is 9 out of 10.

Signup process



The signup process is easy and intuitive. They accept a wide range of payment
options, including: Credit card payments (VISA/MasterCard/American Express),
Paypal, checks, bank transfers, cash and money orders.



In general you will get the account active in 20-30 minutes after your payment
has been processes.



However with our signup we encountered a little trouble. When you go through
their order process at some step you are asked to specify username and password
for your new hosting account. For the matter of simplicity we used one and the
same word for both our username and password. The order form accepted these
values, however later on it appeared that they have created an issue. Most
probably hostgator use some hosting automation software to open hosting accounts
when they receive a payment. However, the Cpanel has a restriction for username
and password similarity. So when we placed our order their billing system failed
to activate the account on the hosting server and the hosting account email we
have received was incomplete and was missing the hosting server IP address. So,
we have been unable to use the account as actually the account has not been
created at all. Luckily, the troubles have been resolved in several support
tickets and email messages and a short live chat session.



Overall experience



Our overall experience with hostgator is positive. Although we have used their
services for a month we had no major problems and the hosting account
performance and speed were at a very good level. The only issues we had were the
ones we have already described above. Despite these, we would recommend
hostgator to anybody looking for a web host. They offer quality and reliable,
feature-rich services backed up with friendly and prompt support.



Click Here to go to hostican website.


Of all the articles that I have written, I consider this article of web server to be my best article. Hope you feel the same too.
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